Industry · Audit & Assurance

Assurance for retail, e-commerce and payments

Protecting payments, customers and the storefront.

Retail and e-commerce run on customer trust and payment integrity across platforms you partly outsource. We assess payment security, customer-data protection and platform resilience — clarifying which payment obligations actually apply to you rather than assuming all of them do.

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Retail, e-commerce and digital payments assurance (conceptual illustration)

Business context

Retailers and e-commerce businesses process payments and large volumes of customer data across web, app and third-party platforms. Payment-security obligations depend on how you handle card data, so scoping applicability is the first step.

Major cyber & governance challenges

What the sector is up against.

Payment security

Card data and payment flows carry PCI DSS obligations where in scope.

Customer-data protection

Large volumes of personal data under privacy obligations.

Platform & application security

Web and app storefronts are high-value attack targets.

Third-party payment integrations

Gateways, processors and plugins extend the risk surface.

Peak-season resilience

Availability during peak trading is business-critical.

Relevant regulatory landscape

What may apply — and to whom.

PCI DSS

Details →

Where you store, process or transmit card data — scope varies by how you handle it.

Applicable privacy laws

Details →

Customer-data protection under the relevant regime.

Payment-sector rules

Details →

Jurisdiction-specific (e.g. RBI payment requirements in India).

ISO/IEC 27001

Details →

Voluntary security management baseline.

Applicability is organisation-specific. This is general information, not a legal determination — we confirm what applies to you during scoping. See the Framework Library for sources and classifications.

Key audit & assurance areas

  • Payment security (PCI DSS scope)
  • Customer-data protection
  • Platform & application security
  • Third-party & integration risk
  • Identity & access management
  • Continuity & peak resilience

Typical controls & evidence

  • Cardholder-data flow & scope
  • Application security testing results
  • Access & segmentation controls
  • Vendor & gateway agreements
  • Privacy & consent records
  • Monitoring & incident records

Practical deliverables

What you receive.

PCI scope & applicability review
Security control evaluation
Risk-rated findings with evidence
Third-party risk view
Remediation roadmap
Management summary

Frequently asked questions

Practical answers.

No. PCI DSS scope depends on how you handle card data, and payment-sector rules are jurisdiction-specific. We determine what applies to you before assessing.
We assess readiness and coordinate formal validation (QSA/ROC or SAQ) where required by your acquirer/brand.
We assess application and platform security and can coordinate specialist penetration testing within scope.

Ready to scope assurance for Retail & Payments?

Discuss Your Requirements